Tinderbox Media

Facebook rolled out a significant set of changes to pages last week – but one of the really important developments was something of a footnote as majority of people failed to get past the shiny new features on offer. Pages are the public profile of brands and other organisations on the social network. Changes last …

  “So, what is the next Facebook?” It’s an innocent question that I get asked from time-to-time by friends and family. I have to look back at them and say that “I don’t really know.” I am being slightly disingenuous though, because you don’t have to be genius to figure out that mobile technology will …

Do you know your customers really well? Do you know exactly what they want and what they think of your company? If you answer either of these two questions with 100 per cent certainty then I would suggest you are slightly delusional! Understanding what your customers want and how they feel about your services and …